Course Technology--InfoWeb: Workflow Software

Click to see a list of all Computer Concepts 4e InfoWebs.

Click to see a list of all Computer Concepts 3e InfoWebs.

If you are using the CD, close your browser to return to it.

Click to see a list of all Illustrated Computer Concepts InfoWebs.

Workflow Software

On the Web, you can take a short tutorial on workflow systems at cne.gmu.edu/modules/workflow. For a resource listing of workflow software, commercial products, workflow tools, and research on workflow technology, visit www.workflowsoftware.com. For more information, check your library or local bookstore for these books on workflow: The Workflow Imperative by Thomas Koulopolous (John Wiley & Sons, 1997) and Business Process Implementation: Building Workflow Systems by Michael Jackson and Graham Twaddle (Addison-Wesley, 1997).

Additional Links

Selecting a Workflow Product The material on this Web site is excerpted from the Guide to Workflow Software: A Visual Comparison of Today's Leading Products by Bruce Silver (BIS Strategic Decisions, 1995). It begins by introducing the ideas of business processes and re-engineering, which underlie considerations of workflow and productivity in today's corporations. The author argues that you need to consider the business processes to which you intend to apply a workflow software tool before you can choose the most appropriate tool. He also discuses a variety of factors to consider in choosing workflow software: process factors, user needs, designer needs, vendor factors, and technical factors.

Workflow Software: The New Medium of Implementation This article from Enterprise Reengineering points out that workflow software is key to implementing the plans and goals developed in a business process reengineering effort. The article also describes some of the key vendors of workflow software and the process of creating and implementing a system.