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Office Automation
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What is office automation? Read a definition and overview of the electronic workplace at www.dcs.uwaterloo.ca/~marj/officeauto.html. Visit www.wwhr.hq.dla.mil/library/standards/GS326.htm for the government's description of office automation positions. Guidelines for office automation security can be found at www-08.nist.gov/secpubs/ncsc_oa.txt. You might also be interested in "The Failed Promise of E-Interaction" at www.zdnet.com/zdnn/content/inwk/0507/287785.html. For additional references related to office automation, check out the Groupware links in the Chapter 7 InfoWeb section.
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Additional Links

Toward Integrated, Evolutionary Office Automation Systems   This article discusses two approaches to office automation--reducing office costs and adding value by improving office effectiveness. The author points out that "Office Automation...will...bring significant change to many of the ways in which people and organizations work--augmenting their capabilities and increasing both the quantity and quality of their contributions."
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