Business Process Reengineering from the Perspective of Competitive Advantage   Edwin B. Dean of NASA has written a brief paper that outlines the connections between business process reengineering, continuous improvement, and total quality control. The paper also addresses the issue that BPR commonly leads to layoffs.

Reeingineering Resource Center   At this Web site, you can find an extensive library of articles on BPR topics. Some of the more interesting articles include a series called "Thriving on Change," "Consultant's Journal: When BPR Goes Awry," and "Chief Learning Officers." You can also find links to software tools and consulting services, press releases, and BPR news.

Problematics: The Problem Solving Enterprise   The problem solving enterprise is a concept closely allied to BPR. Rather than focusing on the flow of information through traditional organizational structures, the problem solving enterprise focuses on solving problems, establishes teams to solve problems, and allows the problem to determine the flow of information through the teams. In this new type of organization, knowledge becomes more important than hierarchy. At this Web site, you will find an introduction to these concepts and a slide show.